Terms for Using Our Website and Training Services

1. Introduction

Welcome to AI Governance Certification Institute, also referred to as AIGCI, we, us or our in these Terms. By accessing our website, submitting an enquiry, registering for a course or using our training services, you agree to these Terms.

If you are registering on behalf of an organization, you confirm that you have authority to act for that organization and that the organization agrees to these Terms.

2. Our Services

AIGCI provides professional learning pathways and corporate training related to AI governance, AI management systems, risk, compliance and audit capability. Our services may include:

• Self-paced online courses
• Live online, on-site or hybrid corporate training
• Course materials, templates, learning resources and recordings, where applicable
• Administrative learner support
• AIGCI-issued course completion certificates, where applicable
• Course enquiries, guidance and training proposals

Course availability, delivery format, access period, certificate conditions and pricing may vary by course, cohort, region or corporate arrangement.

3. Enrolment and Course Access

Course access is provided after registration, payment confirmation or written approval from AIGCI, depending on the arrangement. You are responsible for providing accurate registration details and maintaining the confidentiality of your login credentials.

• Course access is intended for the registered learner only.
• Login details, learning access and course materials must not be shared with others.
• Access periods may be limited and may vary by course or agreement.
• AIGCI may suspend access if there is misuse, non-payment, unauthorized sharing or breach of these Terms.

4. Fees, Payments and Taxes

Course fees, corporate training fees and any applicable taxes or charges will be shown on the relevant course page, invoice, proposal or payment page where applicable.

• Fees must be paid using the payment method or invoicing process provided by AIGCI.
• Access may be delayed until payment is confirmed.
• Prices may change from time to time, but changes will not affect confirmed paid registrations unless clearly stated.
• You are responsible for any applicable taxes, bank charges, foreign exchange charges or payment gateway charges, unless otherwise stated.

5. Refunds, Cancellations and Transfers

We encourage learners and organizations to review the course description, delivery format, duration, outcomes and access details before confirming enrolment. This helps ensure the selected course is the right fit before access or training arrangements begin.

Where a request is made before access is issued or before a scheduled training session begins, AIGCI may review the request in writing and, where appropriate, may offer one of the following options:

• Transfer to another available course or cohort
• Deferral to a later training date
• Training credit for future use within a reasonable period
• Refund review where required by applicable law or approved by AIGCI

Corporate training cancellation, postponement or substitution terms may be handled separately in the relevant proposal, invoice or written agreement.

Nothing in these Terms is intended to limit any consumer rights or remedies that cannot lawfully be excluded. Where applicable law provides mandatory rights in relation to faulty, unavailable or materially misdescribed services, those rights will apply.

6. Course Completion Certificates

AIGCI may issue course completion certificates to learners who satisfy the relevant course completion requirements. These certificates confirm completion of an AIGCI learning pathway.

AIGCI course completion certificates do not represent organizational ISO/IEC 42001 certification, accreditation by ISO or certification issued by ISO. Organizational certification, where applicable, is performed by independent certification bodies under their own processes.

AIGCI may withhold, correct, revoke or reissue a certificate if learner details are inaccurate, course completion requirements are not met, misuse is identified or administrative correction is required.

7. Acceptable Use

You agree not to misuse the website, learning platform, course materials or support channels. You must not:

• Share, resell, copy, upload or distribute course materials without permission
• Share login details or allow unauthorized access to course content
• Use the website or materials for unlawful, misleading or harmful purposes
• Attempt to interfere with website security, platform access or service availability
• Misrepresent your completion, certificate status, affiliation or relationship with AIGCI
• Use AIGCI content, trademarks, logos or certificates in a misleading way

8. Intellectual Property

All website content, course materials, templates, videos, recordings, graphics, text, designs, certificates, documents and related learning resources are owned by AIGCI or its licensors, unless otherwise stated.

Your course enrolment gives you a limited, personal, non-transferable right to access and use the materials for your own learning. It does not transfer ownership or allow reproduction, resale, public sharing or commercial reuse.

9. Information Accuracy and Course Changes

We aim to keep website and course information accurate, current and useful. However, AI governance standards, regulations, guidance and professional practices may change over time.

AIGCI may update course content, schedules, instructors, delivery methods, access periods, pricing or website information where reasonably necessary. We may also correct errors, update outdated content or improve materials without prior notice.

10. Professional Use and No Guarantee of Outcomes

Our courses are designed for professional education and capability building. They do not guarantee employment, promotion, regulatory approval, organizational certification, audit success, business results or legal compliance outcomes.

Learners and organizations remain responsible for applying the learning appropriately within their own professional, legal, technical and organizational context.

11. Third-Party Tools and Links

Our website or training services may refer to third-party websites, platforms, tools, payment processors, learning systems or external resources. We are not responsible for the content, policies, availability or practices of third parties.

12. Limitation of Liability

To the maximum extent permitted by applicable law, AIGCI is not liable for indirect, incidental, consequential or special losses, including loss of revenue, loss of business, loss of opportunity, loss of data or reputational loss arising from use of the website, courses or training services.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded.

13. Privacy

Personal information is handled in accordance with our Privacy Policy. By using the website, submitting an enquiry or registering for a course, you acknowledge that personal information may be collected and used as described in that policy.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our website, services, business practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.

15. Governing Law

These Terms are governed by the laws applicable to the registered business entity operating AI Governance Certification Institute, unless otherwise stated in a written agreement or required by applicable law.

For corporate training or enterprise arrangements, specific governing law, dispute resolution or commercial terms may be set out in the relevant proposal, invoice or written agreement.

16. Contact Us

If you have questions about these Terms, course access, certificates, billing or training arrangements, please contact us.