AI Governance Certification Institute values privacy and aims to handle personal information in a clear, responsible and secure manner. This policy applies to information collected through https://aigovernancecertification.org/ and related course enquiry, registration and training interactions.
1. Introduction
Welcome to AI Governance Certification Institute, also referred to as AIGCI, we, us or our in this Privacy Policy. We provide professional learning pathways, course completion certificates and corporate training related to AI governance, AI management systems, risk, compliance and audit.
This Privacy Policy explains what personal information we collect, why we collect it, how we use it, when we may share it and how you can contact us about your information. By using our website or submitting information to us, you acknowledge that you have read this policy.
2. Information We Collect
a) Information you provide directly
We may collect information when you contact us, submit a course enquiry, register for a course, request corporate training, subscribe to updates, complete a form or otherwise communicate with us. This may include:
- Name
- Email address
- Phone number
- Country or region
- Organization or company name
- Job title or professional role
- Course interest or training requirement
- Payment, invoice or billing information, if applicable
- Messages, enquiries or other information you voluntarily provide
b) Information collected automatically
When you visit our website, certain technical and usage information may be collected automatically. This may include:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and time spent on the website
- Date and time of visits
- Referring and exit pages
- Cookies, analytics identifiers and similar technologies
3. How We Use Your Information
We use personal information for legitimate business, training and communication purposes, including to:
- Respond to enquiries and provide information you request
- Process course registrations, training access and learner support requests
- Provide course-related communication, updates and administrative notices
- Issue AIGCI course completion certificates, where applicable
- Manage corporate training enquiries and proposals
- Operate, maintain, secure and improve our website and services
- Send marketing or educational communications where permitted by law or where you have opted in
- Analyze website usage and improve user experience
- Comply with legal, tax, accounting or regulatory obligations
4. Sharing Your Information
We do not sell personal information. We may share information when necessary to operate our website, deliver training services or comply with legal obligations. This may include sharing information with:
- Website hosting, technology and security service providers
- Email, form management and customer communication platforms
- Payment processors, invoice tools or accounting service providers, where applicable
- Training delivery, learning management or certificate support providers, where applicable
- Professional advisers, such as legal, tax or accounting advisers
- Legal, regulatory or government authorities when required by law
- A successor organization in connection with a business transfer, merger, restructuring or similar transaction
Where we work with service providers, we expect them to handle personal information securely and only for the purposes required to provide their services to us.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, improve user experience, understand visitor behavior and measure website performance.
Cookies may be used for essential website operation, analytics, preference management and marketing measurement where applicable. You can usually control cookies through your browser settings. If you disable cookies, some parts of the website may not function properly.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including course administration, learner support, business records, legal compliance, dispute resolution and service improvement.
Retention periods may vary depending on the type of information, the reason it was collected, applicable legal requirements and operational needs. When information is no longer required, we will take reasonable steps to delete, anonymize or securely store it in accordance with applicable requirements.
7. Data Security
We use reasonable technical, administrative and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, disclosure or destruction.
However, no website, online service or electronic transmission can be guaranteed to be completely secure. You are responsible for using appropriate safeguards when sharing information online.
8. Your Choices and Requests
Depending on your location and applicable privacy laws, you may have rights or choices regarding your personal information. These may include the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of information where applicable
- Object to or restrict certain processing where applicable
- Withdraw consent where processing is based on consent
- Unsubscribe from marketing emails using the unsubscribe link or by contacting us
We may need to verify your identity before responding to certain requests.
9. International Transfers
Our website, service providers or business systems may process information in countries other than your own. If you access our website or submit information from outside the country where we or our service providers operate, your information may be transferred, stored or processed internationally.
Where required, we will take reasonable steps to protect personal information in connection with such transfers.
10. Children's Privacy
Our website and training services are intended for professionals, adult learners and organizations. They are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, website, services or legal requirements. When we update the policy, we will revise the "Last Updated" date on this page.
We encourage you to review this page periodically.
12. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us.